Help & advice

We are in your corner. Whether you’re unsure about leave entitlements, want advice about getting off contract and into an ongoing position, need to check whether you’re being paid correctly, or have any other concerns - we can help you.

Talk to us

Our Member Support Centre (MSC) officers are informed, supportive, and ready to listen. Last year we took over 24,000 calls.

We can also refer you to one of our three industrial officers, who are all qualified lawyers, if you require more specialist legal assistance.

Call us between 8.30am-5pm, Monday – Friday on 03 9417 2822.

Principal class members can call the Principal Hotline on 1800 719 460.

More comfortable with email? The MSC responds to over 2,600 email queries each year, so get in touch.

Change your details online 

Help us to help you by keeping your personal details up to date. Login to update your contact and workplace details, and your banking and payments.

Read our advice sheets

Take a look at our member-only advice sheets, spanning topics from managing workplace stress, to lesson planning, to superannuation.