Help

There are many ways to find the answer to your question at the AEU.

Advice sheets

Have you looked at the AEU advice sheets? You could find the answer you're looking for. Available only to AEU members, advice sheets cover topics ranging from health insurance to superannuation, to dealing with stress and classroom planning. Access advice sheets here.

Ask a question online

Members can submit your question electronically by clicking here and filling in the online query form.

Member Support Centre

The Member Support Centre (MSC) responds to around 2,000 email queries each year, across a wide range of issues from AEU membership to subscriptions and member details. Email the MSC or call them on (03) 9417 2822.

Website-related questions

To ask a question about the website or to report a problem, email Rachel Power.

Regional questions

The AEU has five regional offices to support members in rural and regional areas. The offices are in Ballarat, Benalla, Bendigo, Geelong and Morwell. All regional contact details can be found here.

Change your details

If you've changed your home address or workplace, your time fraction or even your name, or if you want to change your payment details, you can now do all of this online here — click on Update your Membership.

If you need urgent support,
please phone the AEU on (03) 9417 2822.


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